Be aware of these common medical device sales representative job interview questions and answers.
Navigating a medical representative job interview is not easy. You could be hit with any question- related to sales or not. Your answers will always be different.
But appearing organized and well-planned are two qualities that any medical sales representative should demonstrate in their answers. Simply prepping for the interview will show those qualities to your potential employer.
But first, let’s talk about what a medical device sales representative does.
What Is a Medical Device Sales Representative?
A medical sales representative (also a pharmaceutical sales rep) is someone who travels around to different medical practices and promotes the sale of medical products on behalf of their company.
You’d be selling everything from prescription medication to equipment, depending on what your company focuses on. And your goal is to build a relationship with the clinic, hospital, etc.
If you’ve ever been at the doctor’s office and seen a business individual walking around with a suitcase (looking very out of place among the medical staff), then you saw a medical sales rep.
Before you go into the interview, you might want to know how to become a pharmaceutical sales rep with minimal experience.
8 Medical Device Sales Representative Job Interview Questions and Answers
Here are our top 8 medical representative job interview questions that you should remember. We recommend grabbing a notebook and planning your answers accordingly as you read through them.
1. In your own words, describe the role of a medical rep.
Well, glad we already answered that pharma rep job interview question for you! Your interviewer might ask you this basic question to gauge your own understanding of the position. It’s a way for them to see what you know and how you might perform. In your answer, put an emphasis on creating valuable relationships between medical company and clinic.
2. Are you aware of the medical products we deal with?
It is almost guaranteed that you will be asked this question. So, take a look at the company’s website and learn their business to a T. You don’t need to recite what’s on their site word-for-word. But you should be able to give a general answer that includes the product type and medical segment.
3. How would you handle an unhappy client?
This medical representative job interview question doesn’t have a solid answer. So, keep that in mind. It all depends on the source of the client’s unhappiness and being mindful of how they got to that point. Your priority should be steering the client to a point of calm and ensuring you retain them as a client. Try pulling from past experience to answer this question.
4. Do you utilize social media in your sales process?
If you get asked this medical representative job interview question, answer specifically. Utilizing social media can be a major part of inside sales. And we’re not talking about posting a story on Instagram or Snapchat. Discuss how you use professional platforms- like LinkedIn- to identify leads.
5. How could you get our products in front of clinicians who are too busy for a call?
This medical rep job interview answer is a bit tricky as you’d need to focus on those who have contact with the doctor instead. In that case, you could try working with the staff and nurses. Send product brochures and information via email and drop them off at the clinic in person. You might even be able to catch valuable leads at professional events.
6. Why do you want to be a pharmaceutical sales rep?
Don’t just say you need a job. This medical representative job interview question is important. Really sell the reasons WHY you love the position and can see yourself excelling in the role. Give a genuine, authentic answer. Hiring managers can tell if you’re fluffing your answer.
7. Haver you ever lost a client for a past employer? Tell me about it.
Be honest if you’ve ever lost a client for a previous employer. This is a test of honesty. They already know you’ve made mistakes since no pharma rep is perfect. However, always finish your answer by highlighting what you learned and what you would do differently next time.
8. Describe how you organize and plan your day.
As a pharmaceutical representative, your days will be a bit hectic and usually filled with travel and making calls. So, staying organized is critical to your everyday workflow. Answer this question by talking about the tools you use to track events and stay on schedule.
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